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Air Conditioning Products Survey

Product Name: Model Number:
How satisfied are you with the product overall?
Not Satisfied
Slightly Satisfied
Fairly Satisfied
Satisfied
Very Satisfied

 

How easy was this product to use?

Very easy
Somewhat easy
Somewhat difficult
Very difficult

 

Please select the number that reflects how important each of the following was in your decision to purchase this product (5=very important, 1=not important

Save money (vs. going to a mechanic) 1 2 3 4 5
Easy & quick to use 1 2 3 4 5
I enjoy working on my vehicle 1 2 3 4 5
Get the job done sooner vs. going to a mechanic 1 2 3 4 5
I can do a better job than a mechanic 1 2 3 4 5
Other? Please Specify:

 

How did you know you could do this by yourself?

Store personnel told me how
I read on package at the store
I heard an advertisement on the radio
Friend told me how
I saw an advertisement in a magazine

 

How would you describe your Do-It-Yourself capabilities?

Limited (I almost always go to a mechanic)
Some (I do a few repairs on my own such as changing my oil)
Above average (I do many repairs on my own)
Near expert/expert (I rarely go to a mechanic)

 

When did you decide to purchase this product?

While in store Before coming into Store

 

I purchased this product to:

Use on my own vehicle by myself
Use on someone else's vehicle
Give to my mechanic to use on my vehicle

 

Vehicle Information:

Year:
Make/Manufacturer:
Model:

 

Type of store where you purchased the A/C product:

Auto Retailer (examples: Advance Auto, Pep Boys, etc.)
Discount Store (examples: Wal-mart, Kmart, Target.)
Hardware or Home Center (example: ACE)
Department Store (example: Sears)
Other - Please describe:

 

Any comments or suggestions, such as things you liked or disliked about the product, ideas for product improvements or new products, etc.?

 
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